What to Expect

Coming to terms with hearing loss is no easy feat. We at Audibel Hearing Aid Centers understand that, and we also understand that for some, seeking treatment can also be intimidating. No one should feel scared or overwhelmed at their hearing appointment. That’s why we want to share with you what your first hearing appointment might look like. This way, not only will you know what to expect, but you’ll also feel your most comfortable the whole way through. 

We encourage you to bring a relative or loved one who’s already familiar with your hearing situation to your appointment. They can help answer questions you don’t know the answer to, or even ask questions you hadn’t thought of. Our providers are more than happy to accommodate our patients and their comfort levels. 

A Typical Hearing Appointment 

So, first things first, CONGRATULATIONS! You’ve taken your first steps towards better, healthier hearing. Here at Audibel Hearing Aid Centers, we’re proud to offer a comprehensive suite of hearing healthcare services designed to help you hear your best. But before we can do that, we need to get to know you and the current state of your hearing. 

Getting to know you

At the very start of your appointment, one of our providers will ask you to fill out a questionnaire regarding your hearing history. Then, they’ll ask you a series of questions designed to get to know your current hearing and lifestyle. After all, two people may have the same hearing loss, but their individual lifestyles may change how that loss impacts their lives. 

a licensed audiologist asks a couple a series of questions designed to get to know their hearing situation
man undergoes a hearing test with a licensed audiologist to determine if he has hearing loss

Getting to know your ears and hearing needs 

Next, your hearing healthcare provider will move onto the “exam” portion of the appointment. This portion of the appointment includes both a hearing test and a physical examination of your ears.  

The hearing test will comprise a series of sounds and auditory cues. It will assess your ability to hear sounds, your sensitivity to noises and your ability to comprehend the sounds you do hear. 

Following the hearing test, your hearing provider will perform a physical examination of your ears. Sometimes, hearing loss is triggered by physical factors such as earwax buildup, trauma or infection. A physical examination will help them determine if something physical may be affecting your hearing. 

woman undergoes physical ear exam to diagnose possible causes of hearing loss

Discussing treatment options and budgetary constraints 

After your hearing test has concluded, your provider will discuss your test results with you. They will present your test results on a graph, known as an audiogram, and discuss any findings present and what they mean for your hearing. If they determine you have some form of hearing loss, they will explain the type of hearing loss and how it may be affecting you currently.  

Your provider will then put together a treatment plan unique to your situation. They will lay out any immediate next steps such as trying a hearing aid in-house or scheduling a hearing aid fitting. During this time, they will discuss what hearing aid options are available to you for your hearing loss diagnosis. They will be sure to stay mindful of your aesthetic preferences and respectful of your budget. 

If they do not detect any hearing loss, one of our staff will schedule your next routine hearing test to continue monitoring your hearing health. 

Schedule Your Hearing Appointment Today 

We want to assure you that whether you’re coming in for your first hearing appointment or your fifth, we will treat you with the respect, compassion and attention you deserve. At Audibel Hearing Aid Centers, we know how critical your hearing is to your everyday life. It shapes your relationships, career performance, informs your physical safety, affects your mental health and does so much more. That’s why we want you to keep hearing your best.  

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 1316 Reviews on Google.

A+ experience. They were on time. Cleaned ears and aids. Bought filters and they provided without me getting up. Walked me to door. Was very pleasant. Couldn’t ask for anything more. Highly recommend.

Reviewer Profile Photo Carl, on Google

Kind and knowledgeable staff that shows concern for their clients' hearing. Thank you!

Reviewer Profile Photo Tara Clem, on Google

Very nice and helpful. Enjoy the tech she is very helpful.

Reviewer Profile Photo Nancy Godin, on Google

Great service.

Reviewer Profile Photo Mrs Johnson, on Google

Everyone is so very easy to get along. And they always make time for you. We truly appreciate you!

Reviewer Profile Photo Leda Geltz, on Google

I had a hearing evaluation with Sharon Leynes, and I can’t say enough good things about my experience. Even though she knew I probably wouldn’t be purchasing a hearing aid because the clinic was out of my insurance network, she gave me her full attention and genuinely cared about helping...

Reviewer Profile Photo Larisa Cha, on Google

Great equipment, cutting edge technology and Val’s expertise and great customer service makes this a 5 star plus customer experience! Thank you!!

Reviewer Profile Photo Walter Hasselbring III, on Google

Just great. Everything taken care of. Future arranged. Question’s answered.

Reviewer Profile Photo Lee Winston-Wright, on Google

This is a great place to get your ears checked. They keep our hearing aids clean and running good.

Reviewer Profile Photo Jerry Geltz, on Google

Good service.

Reviewer Profile Photo Kristin Camp, on Google

Friendly service knowledgeable

Reviewer Profile Photo Mark Reifsteck, on Google

Robert does a great job of checking hearing aids and setting correct volumes for each ear.

Reviewer Profile Photo Ron Johnson, on Google

Always very professional and friendly!!

Reviewer Profile Photo Pam McFarland, on Google

Very professional, friendly and helpful.

Reviewer Profile Photo John Strater, on Google

Customer service is second to none.

Reviewer Profile Photo Lois Adams, on Google

Fixed wire and right ear receiver.

Reviewer Profile Photo Connie Buchenroth, on Google

I had a wonderful experience at Audibel! The receptionist was great to work with from running my insurance to ease of making my appointment. The technician was extremely knowledgeable with administering the tests and explaining results. I am fortunate not to need hearing assistance as this time so can confidently...

Reviewer Profile Photo Judy Cooper, on Google

Audibel is the best hearing aid service in central illinois.

Reviewer Profile Photo Matthew Redshaw, on Google

Val and Brittany are absolutely the best!!! Professional and very kind going through the process of getting hearing aids. They made all the difference.

Reviewer Profile Photo Wally W, on Google

I purchased a streamer to allow TV audio through my hearing aids. Robert at Audibel demonstrated the steps to pair the unit so that I was able to use it right away at home. Audibel is the place to go for hearing aids and accessories.

Reviewer Profile Photo Louis Johnson, on Google