About Us

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome.

We focus on continually serving the hearing needs of the Central Illinois communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity, and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

Comprehensive Evaluation

We evaluate your hearing, communication needs, and goals for your life.

Recommend Only What Needs Recommending

Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

Clear Understanding of the Hearing Journey and Results

We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

Seeing and Hearing the Benefit

We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping, or Sound Field Verification.

Treatment is More Than Just an Office Visit

We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and provide any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

Warranty for One, Warranty for All

When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also with the national network that will honor the warranty and support and service guarantees on all Audibel products.

Commitment for a Lifetime

All Audibel products receive free cleanings and testing for their lifetime.

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 1277 Reviews on Google.

Robert and Terry take very good care of us! Both are pleasant, helpful and efficient! We always feel welcome and leave happy! Did you know that Audibel is an American Company? Of the 5 major hearing aid brands Audibel is the only one that is based in American. That’s one...

Reviewer Profile Photo Joyce Sigler, on Google

Excellent friendly service. My hearing aids are 5+ years old and work great.. I get very good care, everyone is very friendly and caring.

Reviewer Profile Photo Cheryl A. Nardoni, on Google

Jeff was very thorough, and explained everything he did so I knew what was going on. He is always very friendly and asks if I have any problems or complaints.

Reviewer Profile Photo Lawrence Dix, on Google

Jeff is excellent! Judy is a delight!

Reviewer Profile Photo Anonymous, on Google

Jeff located in Paris is always friendly and courteous even when I stop in with a problem without making an appointment.

Reviewer Profile Photo John Englum, on Google

Saw me on time & were kind & compassionate. Listened to my questions & gave me knowledgeable answers

Reviewer Profile Photo Dee Elsner, on Google

Everyone was very helpful today. The team was very accommodating. Thank you

Reviewer Profile Photo Mark Bjornbak, on Google

When you go to the best you get treated the best

Reviewer Profile Photo Joe Birkey, on Google

Love audibel. They are thorough, helpful and accurate.

Reviewer Profile Photo Shirley Shaffer, on Google

Grace is very nice and very knowledgeable about the many different types of hearing aids.

Reviewer Profile Photo Steve Royse, on Google

Luke was fantastic!! Taught me new features like "find my hearing aids"!

Reviewer Profile Photo Cindy SANNER, on Google

Holly did a very good job of adding new ear buds instead of the molded ear. Thank you Holly, I can hear again!

Reviewer Profile Photo Allan Boehm, on Google

Knowledgeable and polite staff. Great service and spends the time figuring out what changes are needed to improve my hearing.

Reviewer Profile Photo Louise Fellmann, on Google

Tech is very knowledgeable and office staff is very cordial

Reviewer Profile Photo Michael Griffin, on Google

The Robinson Audibel office staff were so very nice and professional! Jeff explained everything throughout the entire process. So thankful to have them in our community.

Reviewer Profile Photo Michael Tracy, on Google

Thank you for cleaning etc my aid& cking everything out . Hearing is so important in our everyday life.

Reviewer Profile Photo Sandy Kaurin, on Google

The last 2 times I have worked with Luke on receiving my new hearing aids. Luke was great to work with and I really like these hearing aids over my first set. I lost 1 of them in my house and used the system tp find them. The flashing lights...

Reviewer Profile Photo Terry Huls, on Google

Excellent service! Great and kind staff

Reviewer Profile Photo Danielle Rook, on Google

They are very informative. I love my hearing aids

Reviewer Profile Photo Linda Mante, on Google

Val did a great job of cleaning and checking my hearing aids. Very thorough job!

Reviewer Profile Photo Robert Rice, on Google