About Us

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome.

We focus on continually serving the hearing needs of the Central Illinois communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity, and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

Comprehensive Evaluation

We evaluate your hearing, communication needs, and goals for your life.

Recommend Only What Needs Recommending

Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

Clear Understanding of the Hearing Journey and Results

We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

Seeing and Hearing the Benefit

We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping, or Sound Field Verification.

Treatment is More Than Just an Office Visit

We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and provide any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

Warranty for One, Warranty for All

When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also with the national network that will honor the warranty and support and service guarantees on all Audibel products.

Commitment for a Lifetime

All Audibel products receive free cleanings and testing for their lifetime.

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 1345 Reviews on Google.

Very professional! Worked with us on a difficult fit situation. Val the Patient Care Coordinator is very nice and plesant.

Reviewer Profile Photo Jan Coleman, on Google

Grace is always great. Love the new office.

Reviewer Profile Photo Susan Clements, on Google

Good people. Great service

Reviewer Profile Photo David, on Google

Audibel cares. I like that every 3 mos. they clean and check my hearing aids. When I have ever had any problems, they are quick to address them.

Reviewer Profile Photo Tom Grizzle, on Google

Very excellent service!

Reviewer Profile Photo Roberta winterbottom, on Google

Robert and Terry take very good care of us! Both are pleasant, helpful and efficient! We always feel welcome and leave happy! Did you know that Audibel is an American Company? Of the 5 major hearing aid brands Audibel is the only one that is based in American. That’s one...

Reviewer Profile Photo Joyce Sigler, on Google

Highly recommend!! They are very pleasant & so helpful!! Just went for a cleaning & any questions I had.

Reviewer Profile Photo Tanya, on Google

Always helpful, great service!

Reviewer Profile Photo Tom Barnes, on Google

Very good visit. Our Specialist Val is so personable and knowledgable

Reviewer Profile Photo Debra Gray, on Google

Wonderful service and very kind and gentle.

Reviewer Profile Photo Connie Austin, on Google

Best hearing aids I have had owned (and I have tried several brands) but the thing that impresses me the most is their exceptional service. They clean my aids for me every three months and tell me to drop by anytime I have a problem or questions.

Reviewer Profile Photo Alma Ayers, on Google

Professional and friendly staff. Very knowledgeable.

Reviewer Profile Photo Denise Thomas, on Google

I purchased hearing aids from Audibel several years ago and have been very satisfied with the quality of their product and the excellent service I’ve received.

Reviewer Profile Photo Rex Roy, on Google

Very pleasant and efficient.

Reviewer Profile Photo Susie Berry Booten, on Google

Great Experience. Jason very friendly and always fine tunes my hearing aids for best possible results. Audibel has GREAT customer service! I would highly recommend Audibel!

Reviewer Profile Photo Larry Roberson, on Google

Productive and Pleasant experience from a Dedicated Representative. Thank you!

Reviewer Profile Photo Jim Hixson, on Google

Jeff was very thorough, and explained everything he did so I knew what was going on. He is always very friendly and asks if I have any problems or complaints.

Reviewer Profile Photo Lawrence Dix, on Google

Grace is always a gracious, kind, compassionate and knowledgeable care giver. She is up to date all hearing aid information. I will recommend Grace to all of my friends who need hearing aid care.

Reviewer Profile Photo Sandra Wright, on Google

Grace is always very pleasant and helpful. She is very knowledgeable and we appreciate her dedication.

Reviewer Profile Photo Dee Dee Hixson, on Google

It is hard for me to keep anything in my ears but they keep changing the buds trying. Grace gave me some yesterday that fills my ear canal so hearing is better than it has ever been but we will see if they stay in place.

Reviewer Profile Photo Virginia Ingersoll, on Google